We are here to answer the most questions you may have. Want more information please email  directly! ( info@kidspartydeco.com )

ABOUT PAYMENT, PRODUCTION, SAMPLE, PACKAGE AND DELIVERY.

1. Q: Can I ask for a sample before I purchase it?

A: Yes, we can send you sample which you wanted for free, however you just need to pay the freight.

2. Q: What payment methods do you accept?

A: We accept Paypal, Western Union& T/T Bank Transfer.

3. Q: Where's the loading port?

A: Our nearest port is Xiamen. If you need us to load goods in other seaport, please let us know.

4. Q: How do you deliver the goods?

A: We can deliver goods by air and by ocean. It's mainly depending on customers' requests. Ocean shipment would take much longer time than air shipment to Europe and America. But in Asian countries, ocean shipment would be a good choice, delivery time is fast and delivery cost is low.

5. Q: What's your sample time?

A: If we have stock ones to send to you, we will send the samples out within 24 hours. If we have to customize a sample for you, it may take 3 to 5 days.

6. Q: What's your lead time?

A: If you order our stock products, we can arrange delivery within 24 hours after receiving your payment and you may received your prodcts in 3 to 5 days.

7. Q: What's your standard package?

A: Most of our products are packed with opp bag (and head card).

8. Q: Can I have my logo printed on the products? Can I have my customized package?

A: Yes, we provide OEM services. We can print your logo on paper products and make customized package for you.

9. Q: What's the delivery time?

A： Air shipped goods take around 5 working days. Ocean shipped goods depends on the destination. The shipping time can take from one week to one month.

ABOUT US, TRADE SHOWS AND OUR AVANTAGES.

10. Q: Are you a factory or a trading company?

A: We are a manufacturer located in FuJian province.  We offer you factory price directly.

11. Q: What's the scale of your factory?

A: Our factory covers an area of 5,000 square meters, equipped with 12 production machines, with a total number of 50 regular workers and 100 temporary workers.

12. Q: What's your production capacity?

A: Our production capacity is 100,000pcs a day. We have a strong production capacity which enables us consume large orders and therefore make sure the goods to be delivered on time.

13. Q: Where's your main markets?

A: Our products are made of high quality eco-friendly paper with finest workmanship. They are mainly exported to the North America, Eruope, Taiwan, Japan, Israel and many other developed countries.

14. Q: What products certificates do you have?

A: Our factory have already pass Walmart, Target factory Audit. Our products are of high standards, We have passed relative product certifications.

15. Q: Who's your main clients?

A: Our main clients are Target, Walmart and other clients.

16. Q: What's your advantage over other Chinese suppliers?

A: We are a manufacturer, therefore we can offer you a direct factory price without middle rate that is added on by trading companies; except for the price advantages, we are pursuing high quality and fashion design paper straws. Therefore you can find good products in good price from us. Thirdly, we have our own R&D team, we can produce products for you at your very design and package requirements. Forthly, we have a strong production capacity enabling us to deliver the goods at a fast pace and to effect orders from large clients.

Please email us directly if you have more questons!

Email Us at: info@kidspartydeco.com